CRM Solutions and Products

Hi David, Thanks for your question. In October 2009 SSPA was merged with the Association for Services Management International (AFSMI), and the Technology ProfessionalServices Association (TPSA) to form TSIA. The disciplines these three associations served, Field Services, Professional Services, and SupportServices—remain the foundations for the content we deliver and in the structure of our member programs. If you have any other questions, please let me know! Shawn Shawn SantosDirector of Programs & Community Social Media Research Lead Technology Services Industry Association | TSIA Office: 858.673.3052 | Mobile: 858.472.7701 | shawn@tsia.com